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Privacy Policy

Crossley Hotel reserves the right to modify this statement from time to time and such modifications will become effective from the date such modifications are displayed on this web site.
What information is stored by Crossley Hotel?

Crossley Hotel stores information that you knowingly provide whilst using this website.

Certain statistical information will also be recorded by Crossley Hotel when you visit this website, such as:

  • a record of your IP address;

  • the date and time of your visit to this web site;
  • the pages accessed and documents downloaded;
  • the referring web page; and
 
  • if you contact us, the type of browser and operating system that you use.

As you use this web site such information will be stored in a database controlled by Fastrack Group.

How is your information used?

Any personally identifiable information that is stored by Crossley Hotel as a result of your use of this website will not be sold, rented or otherwise traded by us to any third party.

However, personal information provided by you for the purpose of obtaining any products or services will be tracked, edited and/or disclosed to:

  • provide you information that you have requested;
  • comply with the law; or

  • lessen a serious threat to a person’s health or safety

In order to improve the operation of this website, Crossley Hotel may also aggregate statistical information referred to above about a users' use of this website. Such statistical information may also be disclosed to third parties, however, no personally identifiable information will be disclosed except to comply with the law.

Third Party web sites linked to this website

A third party website may be linked to this website from time to time. Such third party websites are not owned or controlled by Crossley Hotel, and therefore Crossley Hotel will not be responsible for the conduct of the third parties operating such websites.

Use of your e-mail address

Crossley Hotel may use your email address to:

  • Send you follow ups on products or services you have ordered, used or inquired about; and
  • Keep you informed of changes to this web site and the products and services offered through this website.

Prior to sending you any e-mail, other than the e-mails described above, Crossley Hotel will first obtain your consent to do so. You therefore have the option of not receiving any further e-mails by notifying Crossley Hotel of your choice.

Data security

Any of your personal information held by Crossley Hotel is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised staff of Crossley Hotel.

Whilst reasonable steps have and will be taken to ensure the security of data submitted on this website, Crossley Hotel does not warrant that this website and the systems which operate it will be without error or interruption, or will be free from unauthorised or fraudulent access.

Accessing and amending your personal information

If your personal information is stored by Crossley Hotel, you may:

  • view your personal information; and/or
  • amend or update your personal information

by contacting Crossley Hotel, telephone: 03 9639 1639.

Access to your personal information will only be denied in exceptional circumstances as outlined in the Privacy legislation applicable in the Commonwealth of Australia.
Other ways to send Crossley Hotel information

There are security risks in transmitting information via the internet. These risks should be assessed when deciding whether to use online services. If you do not wish to transmit information via a website, there are other ways which you can provide the information to us, including posting it to us at 51 Little Bourke Street, Melbourne VIC 3000 Australia or phoning 03 9639 1639.

Privacy queries

If you have any questions regarding our privacy policy, please contact Crossley Hotel, telephone: 03 9639 1639.